Contact
Talk to us
We answer product, billing and multi-location questions directly — there is no call-centre layer in between.
How to reach us
Product support
Questions about QR codes, print exports, validation or analytics. Include your business name and the QR code in question so we can look it up quickly.
Billing and subscriptions
Plan changes, invoices, regional currency and cancellations. Subscription management is also self-service from the billing page inside the app.
Multiple locations
Running more than ten venues, a franchise group or an agency portfolio? Tell us how many locations and how you print, and we will advise on the right setup.
Email us at
support@guestreviewpro.comWe aim to reply within one business day. If you already have an account, the fastest route for a product issue is the feedback button inside the app — it attaches the page you were on, which usually saves a round trip.
Before you write in
These answer most incoming questions faster than we can.
Scanned code goes somewhere wrong
Check the destination on the QR code itself, then on the business. The QR destination always wins where both are set, and there is a test button beside each one.
Print looks blurry
Export SVG or PDF rather than PNG for anything larger than a sticker, and run validation before exporting — it flags codes below a safe printed size.
Wrong billing currency
Currency is assigned from your account region and cannot be switched manually. If the region is genuinely wrong, request a correction from the billing page and we will review it.